The moment I met Wen I knew she would be the right agent to sell our home.Wen is honest positive understanding and very professional who goes above and beyond to meet her client's needs. I feel very fortunate to have worked with Wen. She is truly an agent that earns my trust. I want to thank you for great service.

Wen helped us buy our first home in San Mateo. I can confidently say that with any other agent, this deal would never have happened. The house that we ended up purchasing required a LOT of extra work on Wen's part in order for it to go through. The seller's agent was extremely unresponsive and difficult to get ahold of, and all other buyers who had attempted to reach them had given up. Because Wen was the only agent aggressive enough to force them to respond to her, we were eventually able to get into negotiations with no competing offers (extremely rare in such a hot market). Throughout the escrow period, the listing agent continued to try ignoring us, but Wen refused to be ignored. She fought for us, and always got questions answered in a timely manner. This often required her repeatedly calling, emailing, and texting multiple points of contact within their brokerage in order to get a response. Ultimately, she helped us score this off-market listing at an outstanding price in a neighborhood that we otherwise could never have afforded. I highly recommend Wen, and am extremely grateful that we worked with her. She fought for us throughout the entire process, and we couldn't have been happier with our choice to hire her. She is an absolute rockstar.

Wen is a standout from the sea of great realtors.
Best word I think to describe Wen is "hustle".
She hustles to respond.
She hustles to fulfill.
She hustles to serve.
She hustles to satisfy.
We felt like we were her only and her favorite client from the get-go; needless to say we were not.
"Can we do this?... of course"
"You think that's possible?... absolutely"
"Can you get ... done!"
We wholeheartedly agree with the other reviewers about the professionalism, hard work, energy, dedication, commitment.
We've worked with other realtors that are also of those traits. But after working with Wen, she emerges from the crowd.
The result shows it.

Wen and her superb team helped us sell our home and we couldn't be happier! We did our due diligence and looked around at several agents before we chose to go with Wen.

Right from the beginning there were concerns about selling at the precarious time of the Covid-19 shelter-in-place rules that just went into effect. Wen was unfazed by the new challenge. We learned quickly that she and her amazing team were seasoned professionals. They can adapt and jump over hurdles to get the job done. They were able to keep a steady flow of traffic for viewings during this restrictive time. The staging was fantastic. It was so good, it made me want to pull the listing and keep the house.

You won't feel neglected by Wen's team. Everyone was on board and dedicated to getting the house sold. They always responded quickly to calls, emails, and texts around the clock. That's the kind of dedication and responsiveness you'll want when handling a home sale. When I say Team Wen, you say Team Success!

Wen helped me sell my SoMa condo in the thick of Covid-19, after I had moved in with my then fiancé, now husband. To say the least, it was the worst possible time to sell a condo in SoMa. With everyone forced to work from home, there was a huge exodus out of SF, particularly out of the downtown, FiDi, and SoMa areas. As a result, home purchasing activity in my neighborhood was extremely low. (Wen had pulled some stats that showed that less than 10% of homes on the market in my area were getting sold at that time.) Rents had also plummeted 20%, so renting out my place would not have been a good option. I knew that I needed a miracle to get me out of this!

I knew Wen on a personal level, but did not know her professionally. Since we are Facebook friends, I saw all her home-selling stories on her feed. When SIP happened, it amazed me that Wen and her team were making these impossible sales during that time. I knew that my condo would be a tough sale and that of all the realtors out there, Wen would be the miracle worker who would sell my home...!

The "impossible" home sales Wen had made during SIP were not the result of luck. Wen is creative, persistent, and goes the extra mile to market her clients' homes and to negotiate the best deals. I'm a very detail oriented person myself, so I noticed the extra attention that she and her team put in the photos, videos, home/neighborhood descriptions, and onsite marketing materials. I had worked with a couple of other realtors for home sales in the past and none of them come close to the amount of effort Wen and her team put into marketing and selling a home.

All the hard work and extra details do pay off. I thought my home was going to sit on the market for 2-6 months and that I would have to significantly drop the price, but it was sold at listing price in less than 30 days with a very fast 14-day closing! Not only that, the home went to a person who really loved the place and was ready to make it her home for the next 25 years. So, ultimately, the sale worked out for everyone! =)

I'm so glad that I got to work with Wen through this difficult sale. I don't think any other realtor would have done as thorough of a job. She and her team pulled off the impossible!